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Terms of service

Terms and Conditions

General Terms
  • By accessing or using our website and services, you accept these terms in full. Please read them carefully before using the site. If you do not agree to any part of these terms, do not use our website or services.
  • These terms and conditions may be updated from time to time without prior notice. Your continued use of the site after changes are made will constitute acceptance of the revised terms.
Product Information
  • Product Descriptions: We strive to provide accurate information regarding product features, specifications, and images. However, slight variations in color, measurements, and texture may occur.
  • Pricing: Prices displayed on the website are subject to change without prior notice. In the event of a pricing error, we reserve the right to correct it and will notify you of any changes if they affect your order.
Order and Payment
  • Order Acceptance: Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including inaccuracies or errors in product information or pricing.
  •  Payment: Payment must be completed at checkout, and we accept various payment methods as displayed on the website. You are responsible for providing accurate payment information.
Shipping and Delivery
  • Shipping: We offer delivery to various locations within the region as specified on the website. Shipping costs and timelines may vary based on location, product, and shipping method.
  • Delivery Timeline: While we aim to meet specified delivery times, delays may occur due to unforeseen circumstances. We are not liable for any delay in delivery once the product has been dispatched.
Returns and Refunds
  • Return Policy: Our return policy is clearly outlined on our website. Products must be returned in their original condition and packaging within the specified time frame to be eligible for a refund or exchange.
  •  Refunds: Refunds will be processed after product inspection, and any shipping or handling fees are non-refundable.
Warranty and Liability
  • Product Warranty: Our products are covered by a warranty as specified in the product warranty details. Warranty covers only manufacturing defects and does not include wear and tear or damages due to improper use.
  • Limitation of Liability: Promiss is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
Intellectual Property
  • All content on this website, including images, text, logos, and design, is the intellectual property of Promiss or our licensors. Unauthorized use or reproduction is prohibited.
Privacy and Security
  • Privacy: We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy for detailed information on how we collect, use, and safeguard your data.
  • Security: While we implement security measures to protect your information, we cannot guarantee absolute security for data transmitted over the internet.
Applicable Law:
  •  All sales and interactions with Bed N Fur Luxuries LLP shall be governed by, interpreted, and construed by the laws of India. In case of any disputes with Bed N Fur Luxuries LLP, the same shall be subject to courts/authorities/forums in Indore only.
Contact Information
INDEMNITY:

The User unilaterally agrees to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of thepromiss.com or their breach of the terms.

LIABILITY:

• User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages resulting from the use or/and the inability to use the service or/and for the cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorised access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.

 • User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.

 • User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall the Company’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to the Company, if any, related to the cause of action.

DISCLAIMER OF CONSEQUENTIAL DAMAGES:

In no event shall the Company or any parties, organisations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organisation or entities were advised of the possibility of such damages.