Frequently Asked Questions
You have questions and we have answers.
You can also contact us, we’ll be happy to answer any of your inquiries.
Mattresses
Promiss offers a variety of mattresses tailored to different sleep needs, including memory foam, orthopedic, latex, and hybrid options. Each mattress is designed for excellent support, pressure relief, and durability.
Choosing the right mattress depends on your sleep style and comfort preference. For personalized assistance reach out to our support
team.
With proper care, Promiss mattresses are built to last 7-10 years.Regular maintenance, such as rotating and/or flipping the mattress and using a protector, can help extend its life.
Currently, we don’t offer trials for mattresses, but you can visit select retailers to experience our products in person.
Accessories
We offer a variety of pillows, including memory foam, microfiber, dual-layer, and contour pillows, each designed to support different sleep styles and preferences.
Our comforters feature soft fabrics and high-quality filling for a plush, cloud-like feel. They’re lightweight yet warm, making them ideal for year-round use.
A mattress protector adds an extra layer of protection to keep your mattress clean, extend its life, and guard against spills, dust
mites, and allergens.
Our products are made with quality fabrics like cotton, micro-peach,terry polyester, and virgin microfiber fillings, chosen for softness,durability, and comfort.
Yes, Promiss accessories are designed to be durable and provide long-term comfort. With regular care, they retain their shape and performance for years.